Use company knowledge wisely
We put knowledge and data at the heart of the value creation process to give your business a competitive edge.
![Exploitation des connaissances](https://www.everience.com/wp-content/uploads/2022/09/header-enjeu-exploitation-connaissances.jpg)
Your company has a wealth of untapped knowledge and data: don’t let it lie dormant! Make the most of your data and turn it into a competitive advantage. The benefits will be numerous: improved services, increased productivity of your employees, better performance for the company.
The issues that drive you
![Capitaliser connaissances collaborateurs](https://www.everience.com/wp-content/uploads/2022/09/capitaliser-connaissances-collaborateurs.jpg)
Capitalise on your employees’ knowledge
When employees leave the company, their knowledge leaves with them. If there is no information transfer, your company is penalised. Don’t start from scratch: implement a knowledge management approach! This will enable your employees to be operational in their jobs quickly and to gradually increase their skills.
![Productivité service desk](https://www.everience.com/wp-content/uploads/2022/09/productivite-service-desk.jpg)
Service desk productivity
Are your technicians wasting a lot of time resolving tickets? Imagine the unsatisfaction of your users and the cost this can generate. A structured knowledge base, enriched and animated on a daily basis, will make your IT teams more efficient, leading to a cost decrease.
![Performance métiers](https://www.everience.com/wp-content/uploads/2022/09/performance-metiers.jpg)
Business performance
Your departments handle an incalculable amount of data, but they don’t always know how to use it. We help them to make it intelligible so that they can:
- Identify areas for improvement to increase productivity
- Make informed decisions
- Better understand their customers’ needs.