Delivery Management
Behind every delivered service, Delivery Management teams orchestrate performance and quality, ensuring continuity, reliability, and compliance with commitments. As true drivers of continuous improvement, they manage production while optimizing processes and ensuring operational excellence.
Responsible for customer relations and team leadership, they transform each service into a lever of satisfaction and added value for our customers.
An ecosystem of professions committed on a daily basis
Production Supervision
Our production supervisors manage day-to-day operations and ensure that service commitments are met. They guarantee a high level of performance by coordinating tasks, monitoring key indicators, and supporting teams in the optimal use of tools and processes.
Join us as:
- Production Supervisor
Delivery Management
Responsible for production and customer relations, our Delivery Management experts ensure that our contractual commitments are met while overseeing day-to-day activities. They coordinate teams, monitor operational performance, and implement continuous improvement measures in the field to ensure the quality and reliability of services.
Join us as:
- Delivery Manager
Service Delivery Management
Our Service Delivery Management experts structure the organization of services, ensure contractual performance, and develop lasting customer relationships.
Join us as:
- Service Delivery Manager
Concrete career progression pathways
Delivery Management offers a rich and stimulating career progression path, with opportunities to move between technical, managerial, and strategic roles. Here are a few examples of possible career paths:
- From Production Supervisor to Delivery Manager, with an expanded managerial scope.
- From Delivery Manager to Service Delivery Manager, with a broader view of economic and contractual issues.
- From Service Delivery Manager to Account Delivery Manager, with overall responsibility for contracts and long-term customer relationships.
They say it better than we do
“I am committed to modernizing IT support to make it more agile, efficient, and focused on an innovative user experience, for the benefit of our customers and our teams. A very simple quote from Steve Jobs, ‘Innovation distinguishes between a leader and a follower,’ encourages me to always try to think outside the box and challenge the status quo when necessary.“
Ready to drive performance with us?
Joining Delivery Management means choosing a career with impact, combining rigor, a sense of service, management, and innovation. It also means joining a close-knit team, where trust and the desire to move forward together make all the difference.