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Employee journey design

Make the employee experience
a driver of transformation, beyond tools

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Create seamless and engaging employee journeys

In an ever-changing work environment, providing employees with a seamless and consistent experience throughout their journey with the company has become a strategic lever. From onboarding to offboarding, including skills development, our expertise in employee journey design helps you optimize each step to improve the overall experience and satisfaction.

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Our key figures

84% Of decision-makers make employee experience an HR priority
92% Of companies consider the employee experience useful
33% Of employees leave due to poor integration

Our service focused on designing employee journeys

Journey mapping

We carry out a comprehensive diagnosis of the existing situation to assess your current services and identify areas of tension. This step includes field observations and individual interviews to gain an in-depth understanding of the needs, obstacles, resistance, and practices specific to each profession. We also identify the channels and technologies preferred by your employees in order to design tailor-made journeys where digital technology always acts as a facilitator.

Defining and deploying journeys

We define a target service level for each type of user, taking into account their business needs and digital environment. Our experts integrate tailored solutions—self-care portals, intelligent chatbots, collaborative tools—ensuring seamless integration with your HR, Employee Service Management, or ITSM portal. We automate repetitive tasks and processes to simplify the experience and improve productivity.

Onboarding

Onboarding a new employee is a key moment in the employee experience. We design onboarding processes that enhance the employer brand, accelerate skill development, and promote autonomy from day one. Our approach combines analysis of existing processes, digitization of key steps (welcome portal, automation, interactive content), and support for managers to ensure a smooth and engaging integration.

Contact our expert!
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Aleandre-Mpasinas
Alexandre MPASINAS
CEO

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