Digitized support: the user reconciliation with the complexity of the Information System
Sylvain Schaer, Strategy & Innovation Director at EVERIENCE gives us a point of view on digital support.
DetailsSylvain Schaer, Strategy & Innovation Director at EVERIENCE gives us a point of view on digital support.
DetailsThanks to the Artificial Intelligence development, new solutions have been developed to offer a more reactive service desk.
DetailsTo achieve the efficiency and satisfaction maximum of the Service Desk, 7 fundamental principles must be respected.
DetailsSylvain Schaer, Strategy & Innovation Director at EVERIENCE gives us his point of view concerning Artificial Intelligence.
DetailsSébastien Marché, Director of ExperTeam, EVERIENCE Group, gives us his point of view concerning IoT in the retail sector.
DetailsThe International Bid Manager will assemble a bid team with the relevant service / product / business knowledge required to prepare a winning bid, whilst taking ownership of the end-to-end bid process.
DetailsSylvain Schaer, Strategy & Innovation Director at EVERIENCE explains how to optimize the operational budget of the work environment of IT users.
DetailsInnovation Event in Franfkurt the 16th of November: How to make User Experience get benefits from Artificial Intelligence, Automatization, Omnichannel solutions, Digital lounges…!!
DetailsHervé Chopitel, International Development Director delivers its expertise on how to manage IT outsourcing issues on international level.
DetailsBuilding a unique master for more than 100,000 workstations around the world?
Details